Terms & conditions

Terms of use

By using our website, you agree to the Terms of Use. We may change or update these terms so please check this page regularly. We do not represent or warrant that the information on our web site is accurate, complete, or current. This includes pricing and availability information. We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice.

Availability

When purchasing an item it is always possible that the purchased item can not be processed in case of a lack of availability. We will cancel the order and contact the buyer through e-mail. Please keep in mind All items are limited! 

Security

Purchases made through Jorn Luka are secured by iDeal, Visa, Mastercard, Maestro, the most trusted internet payment processing company. Personal contact information transmitted to us will never be sold or shared to third parties.

Shipping

Shipping will take place 3-4 weeks from the date of purchase. We are not responsible for any lost, stolen, or damaged shipments. All shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier. Please check back with us periodically for any updates regarding our shipping policies. 
Please note customers ordering outside Europe will be responsible for all import tax charges.

Return policy

Since we only work with pre-order it’s not possible to return any bought products. 

Lost and missing items

Jorn Luka is not responsible for any lost, missing or damaged items. After sending the purchased item
the responsibility of the item is in hands of the carrier.

Customer service

Do not hesitate to contact us if you have any questions. info@jornluka.com

KVK: 74136836

BTW: NL8597 8497 6 B01


BANK:
NL26 ABNA 0840 0393 95 

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